Farmington Hills-based National Default Exchange (NDeX), a leading provider of technology and processing support for default servicing law firms nationwide, announced today that John Smith has been named chief operating officer.

The announcement was made by NDeX Chairman David A. Trott and President Scott Goldstein.

As chief operating officer, Smith will be responsible for operational oversight and will help drive the strategic direction of the company, while overseeing and managing day-to-day NDeX operations. His primary location will be in the Addison, Texas office. He will report to Goldstein. 

Prior to joining NDeX, Smith spent over 14 years in the mortgage servicing industry.  Until recently he was senior vice president of Countrywide Home Loans/Bank of America, and previously he was vice president of default servicing for CitiFinancial Mortgage.  His responsibilities included management of foreclosures, bankruptcies, mediations, default litigation and vendor relations.

“John is an accomplished mortgage servicing executive who will help implement a valued strategic direction for our company,” said Trott. “His experience and leadership with Fortune 500 companies in the banking and mortgage industry will undoubtedly benefit our organization. Together Scott and John bring valuable assets to a company with a bright future.”

Smith served in the U.S. Navy, received his bachelor of arts degree in economics and business from the University of North Texas, and received his juris doctorate from the University of Texas School of Law.