Ace Hardware in Downtown Farmington Quietly Closes
Another large Downtown Farmington Center tenant closes its doors.
The "Closed" sign on the doors at Ace Hardware in downtown Farmington is permanent, Farmington Downtown Development Authority officials confirmed Monday night.
With the store's 19,200 square feet soon empty, the Downtown Farmington Center now has close to 50,000 square feet vacant, DDA Director Annette Knowles estimated. Quizno's, also located in the Center, closed earlier this year. The Center lost Office Depot almost two years ago, and Tuesday Morning before that.
The mall is owned by New York-based Kimco Realty Corp.
"I'm concerned we're losing some big names," said board member Dave Cornwell. "They may be owned by 'moms and pops,' but they're not 'mom and pop' stores."
Board members speculated over possible reasons for the Ace Hardware closure, including the store's concept, which combined hardware and housewares. Other business owners in the Center have also complained about limited parking during the Farmington Farmers and Artisans Market, held in the nearby Walter E. Sundquist Farmington Pavilion from May through October. However, the store owner did not issue an official statement.
"Our lesson is, you'll never see an entree on my menu over $20," said board member Greg Cowley, whose family owns John Cowley & Sons restaurant on Grand River. "You have to be realistic about the economy and the target market."
Cowley said the DDA should focus its attention on finding and assisting small business owners and operators, who would be willing to make an investment in the central business district. Cornwell, a longtime local Realtor, said not many owners will have the resources to invest in a business and a building.
"There is property for sale," Cowley said. "We need to find the needle in the haystack."
John Milstead
9:06 pm on Tuesday, December 28, 2010
Although it is sad news that yet another business has closed in downtown Farmington, this particular one was doomed from the start. As mentioned in this article, this was a store that couldn't decide what it wanted to be - a hardware store or a housewares store, and trying to be both, ended up not being a good one of either. Poorly stocked with significantly overpriced merchandise and burdened with astronomical rental fees, they just couldn't compete with the large number of big-box discount stores within a 5 or 10 minute drive. I visited the store a number of times, and more often than not, could not find what I was looking for. When I did, I couldn't bring myself to pay 20, 30 or 40% more than the same product down the street a mile or two. I've heard the same from others as well. Not a good recipe for a successful business.
Karen Kmieciak
9:57 am on Wednesday, December 29, 2010
My family will miss the folks from Ace. Always helpful, always friendly. We were proud to support this independently owned business and dropped in whenever we needed a quick fix or a supply for a home project. We're sad to see them go and wish the best in the future for them.
Drew
4:43 pm on Wednesday, December 29, 2010
I hated the angled parking at that shopping center. I almost always had a close call backing out
of parking spots. Unfortunately, my experience with Ace is that the items were overpriced and not unique with respect to the competition. Jean's can survive because it is very close to an old-fashioned hardware store. Ace tried to compete against the big-box stores and lost.
Vera Lucksted
11:49 am on Thursday, December 30, 2010
I'm sorry that Ace is gone. Friendly staff and I found the prices competitive (especially when factoring in the time and fuel to head to Home Depot). We really liked stopping in for popcorn!
Best of luck to the staff and owners.
Therese Norris
9:16 am on Saturday, January 1, 2011
I had no clue that the ACE store was doing poorly. I always appreciated that it was close by and I could run in and get something quickly. I didn't think the prices were that high, especially for the convience of the location. I will miss it.
Suzanne Paul
11:31 am on Saturday, January 1, 2011
I am very sad to learn that Ace has closed. I am always willing to pay a bit more when good service is involved. Everyone at Ace was friendly and helpful. It is never a good day when Farmington loses another business. I sincerely hope that the owners and employees know that they were appreciated and that I wish them the best for 2011. They will be missed.
Madalyn Beteag
8:29 pm on Saturday, January 1, 2011
Any store who chooses to rent space in that area will have obstacles before they open the doors to their establishment due to the parking space design and lack of parking spots available to the area. Many of the elderly residents will not do business in the downtown area for that specific reason.
Thomas Donovan
9:21 am on Sunday, January 2, 2011
Just because there isn't an open parking spot RIGHT IN FRONT of the store you want to go to doesn't mean there is a parking problem in Downtown Farmington. I thought the whole idea of "walkability" was that you parked your car once and GOT OUT AND WALKED. There's plenty of parking in Farmington. It just might not be exactly where you want it to be.
Joni Hubred-Golden
8:20 am on Sunday, January 2, 2011
This past week, I heard that T.J. Maxx in the same center just signed a new lease and is one of the chain's most successful stores. Starbucks does very well, as does Dagwood's. It's interesting to me that some stores have stood the test of time, even through the pavilion construction and the streetscape, while others - Ace, Office Depot, Tuesday Morning, Quiznos - haven't been able to make it. I wonder what the formula for success is?
John Milstead
11:49 am on Monday, January 3, 2011
I don't know that there is a static formula for success - but off the top of the head it would have to include "Know Your Market". The stores that are currently and consistently profitable are the ones who offer what the residents of the community at large need and want. You can have the best looking store, good service and even quality merchandise - but if there's no demand you'll have to either create it or give up the ghost. That's what makes ACE's demise all the more sad. Nice looking store, friendly help, convenient location...but not what makes someone looking for housewares or hardware head there first-off. Maybe more robust market research and adjustment of types of products offered might have built a more loyal clientele, in numbers that would support a store with high overhead like ACE was. I read some of the earlier comments, and while I agree there's value in supporting local merchants, there are not enough of us around with this attitude to keep them in business. People want what they want - and woe to those who don't get that.
Roberta Berndt
10:25 am on Sunday, January 2, 2011
I agree with Tom. What's wrong with walking a FEW FEET to the store you want to go to? People are just plain lazy. I've seen people sit and wait for 10 minutes for a spot to open up instead of going down to the next few rows to park and be done with it. Maybe some have a legitimate health reason, but for most, that is not the case. There is plenty of parking behind TJ Maxx...always! As far as the downtown businesses, until there is a new owner of the building, I think we will see this happening. Both Tuesday Morning and JoAnn Fabric were successful and profitable. JoAnn Fabric, in fact wanted to expand and rent out the store next door and make some renovations to double their size. Kimco objected and instead raised their rent. ( This info came to me from corporate headquarters). A wealthy land developer in New York, does not care what is going on in little Farmington Michigan...THAT is most of the problem right there.
Thomas Donovan
8:30 pm on Sunday, January 2, 2011
Roberta: Thanks for having my back. Just a small point of clarification, though. Kimco owns the building that ACE, Tuesday Morning, and I was in. ( I owned Music Go Round, which I closed last May.) Also, they own the Starbucks, Dagwood's & Quizno's building and the Farmington Florist & Merle Norman building. For what it's worth, Kimco treated me very well, but I have heard stories from other tenants. And I'm sure Kimco is less than responsive to any plans, changes, improvements, or suggestions that come from the city or the DDA. I believe, however, that the JoAnn Fabrics & TJ Maxx building is locally owned. So, I'm not sure who raised JoAnn's rent, but it wouldn't have been Kimco.
Gorgo
5:25 pm on Friday, January 7, 2011
Questions:
1) Farmington, how is that Streetscape working for you?
2) How can someone support a local retailer who opines to be supported by local patrons (and Streetscape tax) who also deals mostly in cheap, non-USA made merchandise?
3) Does Joni Hubred-Golden wonder and does the DDA speculate, why the Ace Hardware on West Stadium in Ann Arbor is successful selling hardware and housewares?
4) Who else besides me has had their vehicle rammed in the parking lot and twisted an ankle while navigating afoot?
5) Does it just seem to me that New York's money talks and Annette Knowles talk walks?
Thomas Donovan
11:01 pm on Friday, January 7, 2011
It's easy to be critical when hiding behind an alias. Please use your real name, like everyone else. Thanks.
John Milstead
10:41 am on Saturday, January 8, 2011
It's easy to see why Gorgo is afraid of identifying themselves - the questions posited are largely indefensible (and bizarre). But, for grins, let's see...
1) Streetscape seems to be just fine, thank you. It was never billed as a panacea, but as but one component of an ongoing effort to improve the downtown atmosphere and encourage further investment. From simple observation, I count at least 4 new businesses opened up within the streetscape area since it's completion.
2) The complaint about "non-USA" merchandise rings hollow. Check the tags on your underwear...
3) What Joni said
4) I am a life-long resident of Farmington, and visit the downtown several times a week. No rammed vehicle, no twisted ankles. What are you looking for - moving sidewalks & a tram?
5) Silly question. Who cares what "New York's money" does, and what's the matter with "talking walks"? Too few of us walk much of anywhere lately - maybe you should try it sometime...
Joni Hubred-Golden
5:47 pm on Friday, January 7, 2011
I would never compare the success of a store in Ann Arbor with the failure of a store in Farmington. They are two very different communities in size, demographics and retail environment. The fact remains there are highly successful businesses in downtown Farmington that have survived construction of the pavilion and park and the streetscape. In the coming weeks, look for stories about them. Makes sense to me to look at what makes successful businesses grow, rather than trying to pick apart what made a business fail.
lowtechkris@yahoo.com
2:12 am on Sunday, January 9, 2011
I live in Minnesota and I have never been to Farmington, but as a small business owner (simply searching for used paint tinting equipment on-line) I stumbled upon this article and felt very saddened to see another family owned business close its doors. I wish the best to the Ace Hardware Store owners and employees. I hope that as a community (and especially those individuals who have some "weight"and therefore, a good deal of responsibility) you can read all the comments posted here, learn from the experiences of ALL community members, and find a way to work together in a positive way to make your business climate one that is supportive rather than adversarial. 80% of businesses fail within the first three years in this country, the beauty is that starting a business in the United States is far easier than anywhere else in the world. We are fortunate that we live in a country with so much opportunity! I wish all of you the very best in this New Year, may each day bring us something to celebrate.
C
5:20 pm on Sunday, January 30, 2011
It's quality products, atmosphere, value, that make businesses successful.
The stores need to know the market. Dedo's ought to be highly successful. If it is not, it's due to ignorance of the population.
Joe Manzella
5:50 pm on Sunday, June 24, 2012
Bottom line is the worst parking I have ever seen. The post office is a nightmare to go to and I have to go all the time. Who ever designed that parklinig should be... oh well. I have a large van and it is litterally impossible to park in the farmers market lot because if the lot got filled would never be able to back out. Hate that area for parking. I avoid it at all possible costs.
Darren Whittaker
1:01 pm on Monday, June 25, 2012
The parking is just fine. I don't know how long you've lived in the Farmington area, but before they built the pavilion, parking was one huge lot that had to be navigated, and most times you had to park out near Grand River and walk, dodging cars along the way, to your destination. Now, all parking spots are within a few feet of a sidewalk, making a pedestrian much safer. Too many people want a strip mall atmosphere, where you can park right in front of the store you're going to at all times, like a 7-11. If you have trouble walking a few feet to the store from your car, then maybe the mall & a wheelchair are called for. As for having difficulty parking in an angled spot...it seems like the simplest of tasks. I can't help you there...