Airport Ambassador Volunteers Needed!

Wayne County Airport Authority (WCAA) wants to invite you to join its friendly team of volunteer ambassadors.

Our volunteer airport ambassadors can be found all throughout the ultra-modern facilities at Detroit Metropolitan Airport providing for a variety of vital services, whether originating from the Information Desk or as one of the many Terminal Rovers.

Our volunteers serve as information resource specialists equipped to assist passengers with finding their way, flight status, baggage claim, gate locations, ground transportation, lost & found as well as providing directions for regional visitors to conventions and local events

Our volunteers have a well earned reputation for extending prompt and courteous assistance. We are especially adept when dealing with international visitors and people with special needs.

Volunteer Benefits include:

·Convenient and free parking in a secured employee parking lot.

·Special discounts on airport gifts and food items.

·Volunteer recognition functions and service awards.

Special Assignments

Volunteers are often chosen to help the airport staff with a variety of duties during special events and the holidays.


·Individuals that can staff our information booths in the evenings and on the weekends.

·Individuals to conduct survey's with passengers that are departing on an international flight. Scheduled shift will vary day to day and week to week

·Individuals to staff our Mobile Volunteer Positions (MVP) requiring a lot of walking and standing for long periods of time.

Complete an on-line application today:



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