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Still No Mail? Some Farmington Area Deliveries Delayed

A Farmington resident wonders why she hasn't gotten mail for two days.

U.S. Postal Service mail delivery has been delayed in Novi since the severe winter storm. Credit: Patch file photo
U.S. Postal Service mail delivery has been delayed in Novi since the severe winter storm. Credit: Patch file photo
Farmington-Farmington Hills Patch Facebook fan Mary McGowan asked on Wednesday whether mail is being delivered in Farmington. 

"I have not received mail for 2 days," she wrote, "whatever happened to the saying...rain, sleet or hail will not stop delivery...just wondering." 

An answer comes from Ed Moore, U.S. Postal Service spokesperson for metro Detroit, who tells Novi Patch that letter carriers have not stopped their deliveries, but uncleared or icy paths to mailboxes are inhibiting them. 

"They're carrying an extra 50 pound bag on their shoulders and trying to balance that while holding mail in their hands," he said. 

Moore said carriers don't want to bring the mail back because that adds to their deliveries for the next day. However, if there is no improvement to the conditions, delivery delays will continue. Curbside delivery is also getting delayed. Carriers doing curbside delivery are not supposed to step out of their vehicle to deliver the mail, he said. If windrows are blocking access to the mailbox, carriers will take the mail back to the post office.

"The safety of the letter carrier is the most important thing," he said. "They are not to risk injury."

It can only get better if people shovel their snow 

The solution to the delivery delays? Grab a shovel, Moore said.

"I would even encourage our customers to be neighborly," he said. "If you have an elderly neighbor or know someone who is disabled, shovel a path to their mail."

It's a community effort, he said, because sometimes a homeowner will properly clear a path but mail will still be delayed if the rest of the street is impassable. 

"We recognize that customers want their mail and need their mail and we want to provide that service to them," he said. 

For those expecting an important delivery in the mail, they'll have to be patient. Moore said there is no system for people to come to the post office in search of their mail unless they have a post-office box. 

What is the mail situation like near you? Post a comment below.
R Skelly January 10, 2014 at 06:39 AM
having had conversation with our carrier i'm no longer as diligent of keeping driveway/side walk cleared. it's common for any (substitute) carrier to walk across our front yard as opposed to using driveway/side walk - regardless of weather, regardless of snow. was told they're "encouraged" to walk across lawns as to cut down delivery time which i find disrespectful to homeowners as over time paths develope. If they can trudge across snow covered lawns, are "encouraged" to do so, i now shovel only for my neighbors who walk their dogs.
Connie Knie January 10, 2014 at 09:51 AM
I cleared out in front of my mailbox yesterday but am a bit frustrated that I had to as it was the city plows that made extra shoveling necessary. All along the street the plows got right up to the mailboxes but mine was left with a wide swath that my mail carrier informed me was my responsibility. So I guess I will see if I did a good enough job when or if I get mail.

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