Community Update

I would not recommend this place to my worst enemy. After leasing my car from there, I initially thought it would be a great place to have another car of mine serviced. The car was an older one but still useful. I wanted to make sure it was 100% and would be for some time to come for hunting and the miscellaneous trips to pick up stuff. I started with asking them to replace the windshield, flush all coolant, check the brakes and hoses, replace the COP plugs and finally replace the timing chains / heads / exhaust headers / Y pipe. I also asked them to change a door lock actuator which had gone and the windshield wiper line to the rear. All of this was quoted at about $6000. I signed the paperwork and went to work. A week later, they called and suggested instead of doing the timing chains and heads, they would do a long block replacement for $8000 including everything. I agreed and they went forward. Almost daily, they were coming back with something more, such as fixing he bubbling of paint on the roof. At the end of the 4+ week experience I was presented with a $14,000 bill. While they said $8000 would include everything on the list, it was just the long block. Looking further, they also had parts that they broke during the removal such as a headlight assembly. Shady and I could have pushed farther, but I had them remove the extra parts and paid the bill. After $14,000 I would think that the truck would be almost new. Nope. Less than a month later I went hunting only to find that they did not do all the work. The COP plugs had fallen off causing me to only fire 6 of the 10 cylinders. I went to a Ford dealership up where I was hunting and they were able to zip strip the cables back on until I got back down. This wasted 2 days of my hunting trip and another few days once I got back down for them to do the work that should have been done in the first place. At that time I also brought up a sound from the exhaust that wasn't right. Blowing me off, they just kept reassuring me that it was a common item on my vehicle. Fast forward 3000 miles and 1 year... Hunting again and the Y pipe flange weld breaks. This time I am in the middle of the woods and I sound like I have glass packs. I call the dealership again and after explaining the issue / sending pics, NOTHING is done from their end. What an absolute waste of time and money dealing with this Ford dealership I would not recommend this to anyone, unless you like being overcharged for work that was not completed using parts that fail in 3000 miles so you spend all of your vacation time in the dealership. Save money, sanity, and enjoy your vacation, don't buy a Ford. Or at least not one from here. Definitely don't get one serviced here either.